SlotWise Delivery Date & Time

Support

Need help with SlotWise Delivery Date & Time? Email support@faizanweb.com. We aim to reply within one business day. Please include your store address (yourstore.myshopify.com) and a short description of what you see.

Quick answers

The delivery pop-up does not appear at checkout. Open the app's Home tab and follow the checklist. Step 1 is “Turn on the checkout pop-up”. After you switch it on in your theme editor, save the theme.

I'm leaving the app. How do I clean up? In the app, go to Settings and press “Remove delivery fee products”, then uninstall. Shopify removes the app's access the moment it is uninstalled, so this has to be done first.

A delivery fee is not being charged. Fees are charged through hidden products named “Delivery Surcharge”. Check that those products still exist in Products (tag: delivery-fee) and are not excluded from your sales channels.

“Buy it now” skips the picker. Wallet and “Buy it now” buttons skip the cart. Hide the dynamic checkout buttons on product pages in your theme settings so every order goes through the cart.

Where is my customers' data? The app stores only the order number, date and time of each scheduled order. Customer details stay in your Shopify order. See the Privacy Policy.

Questions? Email support@faizanweb.com.  Privacy · Terms · Support